Coronavirus: How LHS is here for you


At Liberty HealthShare, our first priority is our members and helping you and your family stay healthy. As we monitor ongoing developments and safety information related to the Coronavirus (COVID-19), we are following guidelines from public health authorities, including the Centers for Disease Control (CDC), and our own operational preparedness plan to ensure business continuity, while working to protect the well-being of our members and our employees.


We are in an unusual and uncomfortable place around the world – fighting together this virus referred to by some as a silent or hidden enemy. Because of the unknown, all of us may find it difficult to avoid higher levels of stress, sleeplessness, and even panic to some degree.

How do Christians handle this kind of a challenge, and what makes us different from others? The Bible speaks often of our hope, and in fact in 1 Peter 3:15 we read:

“But have reverence for Christ in your hearts, and honor him as Lord. Be ready at all times to answer anyone who asks you to explain the hope you have in you...” –1 Peter 3:15, GNT

Click here to read more of Pastor Wes Humble's action plan for people of faith. 


This is an evolving situation and we are taking the essential steps to help us avoid any potential disruptions the virus may cause in servicing our members.

As COVID-19 continues to impact our nation, we would like to share important direction that Liberty HealthShare has received from our Governor, Mike DeWine to implement throughout Ohio, where Liberty’s corporate offices are located.

Please rest assured, that Liberty HealthShare remains committed to serving our members the best we can while helping to protect our employees and their families. 

For the health and well-being of Liberty HealthShare employees, some of our staff is temporarily working remotely. Please know that we have been planning for this order from Governor DeWine and we will continue to facilitate the sharing of our members’ eligible medical expenses. Our CEO, Board of Directors, leaders and staff remain dedicated to our mission and serving our members. This has not changed.

As some of our staff will be working remotely, we are asking those of you who do not have immediate needs or have general questions about expenses, to please use the channels below before calling or emailing us:

  • Prenote – If your provider prescribes a non-urgent treatment, testing, procedure or surgery, please send us a Prenotification request form that can be found in your ShareBox. Urgent pre-notifications should be called into our pre-note department at 855-585-4237.
  • ShareBox – The latest information regarding any sharing questions can be found via your personal ShareBox.
  • Member Shares – All monthly shares should be sent via ShareBox. At this time, please do not come to our offices to submit your monthly share; instead, mail your monthly share to the following address:
    Gospel Light DBA Liberty HealthShare
    PO Box 771972
    Detroit, Michigan 48277-1972 

If you do call us and we are unable to take your call, please leave a voicemail for the appropriate department. We will return your call as soon as we are able to.

Photo by Unsplash, via CDC


  • If you are experiencing symptoms and your doctor recommends you be tested for COVID-19, the cost of the COVID-19 test will be shareable through your Liberty HealthShare membership. 
  • If you think you have been exposed to COVID-19, please contact your healthcare provider immediately and don't prolong treatment. 
  • There is, at present, no vaccine for COVID-19. Should one become available, it will be shareable via your Liberty HealthShare membership. 
  • Eligible medical expenses related to the testing and treatment of COVID-19 can be shared according to our guidelines and your program level, including testing, labs, emergency room, hospital, etc.    


The CDC is responding to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally, including in the United States. The virus has been named SARS-CoV-2 and the disease it causes has been named coronavirus disease 2019, abbreviated COVID-19. It is important that everyone take measures to stay healthy and remain current on the status of the virus.


Symptoms of the coronavirus can range from mild to severe. Older adults and people with serious medical conditions such as heart disease, diabetes, and lung disease are at a higher risk of becoming ill from the virus. Symptoms of COVID-19 may appear 2-14 days after exposure and may include: 

  • Cold-like symptoms
  • Fever
  • Shortness of breath

Again, if you think you have been exposed to COVID-19, please contact your healthcare provider immediately.

Photo by Burst, via Pexels


During this uncertain time, ensure that you are caring for your health and protecting the health of those near you with these common-sense practices:

  • Wash your hands frequently and thoroughly.
  • Avoid touching your eyes, nose and mouth.
  • Cover your mouth and nose with a tissue when coughing or sneezing. Cough or sneeze into the inside of your elbow.
  • Throw used tissues in the trash.
  • Clean and disinfect frequently-touched objects and surfaces using a regular household cleaning spray or wipe.

If you have concerns or questions about COVID-19 reach out to your local healthcare provider. For updated information on COVID-19, you can check the Centers for Disease Control’s official site.


There are many outlets reporting on COVID-19, but the CDC should be the main source to consult for the most accurate and reliable information. For facts and updates you can trust, we recommend their website – The CDC also provides a State & Territorial Health Department directory, where you can find your own state department of health website and check for news on how the virus is affecting areas near you. 

In addition, here is a short video discussing COVID-19 featuring a member of the Liberty HealthShare Board of Advisors and former Food and Drug Administration Associate Commissioner, Peter Pitts.

If you have concerns or questions about COVID-19, reach out to your local healthcare provider. For updated information on COVID-19, you can check the Centers for Disease Control’s official site.