Updates to Liberty TeleHealth Mobile App

May 12th, 2021

We periodically update our cost-saving resources to ensure that you receive cost-savings and support for your healthcare needs. With this in mind, we have upgraded our Liberty TeleHealth mobile app for our members. Below are the updated features for members using our Liberty TeleHealth mobile app. Make sure to update your app via the Android or Apple store. 

Waiting Room: Patients will now enter a waiting room and if after 2 minutes, provider does not answer the call to join the appointment, the call will end. The member (patient) is then notified to select a different provider or the same provider of their choice. 

Fee: A member is not charged until the encounter form is complete and signed.

Messages: Messages with your provider is now displayed in chronological order. 

Web compatibility: Liberty TeleHealth is now available on all web browsers

Remember, as an active Liberty HealthShare member, you are automatically eligible to enroll into our TeleHealth program, but you will need to sign up, even if you were enrolled in our past TeleHealth program. To get started with Liberty TeleHealth on your computer, begin by visiting the online portal at telehealth.libertyhealthshare.org or download the mobile app on Google Play or the Apple App Store.