Tagged: New Members
Understanding Renewal Fees
We often receive questions from our members about the purpose of annual renewal fees. Without understanding the context of this yearly addition, many members contact us feeling confused and frustrated by the extra dollars added to their monthly share amount. There is no need for alarm, and we hope to equip members with the info they need to be savvy consumers both within the Liberty community and the greater context of medical health.
Stewarding End-Of-Year Costs
This time of year, we tend to see a significant increase in the number of member bills submitted for sharing. Though we cannot be sure of the reason for this, it is possible this is due at least in part to the third-party payer model and deadlines by which many of our members have previously functioned. Whatever the reason, we want to remind our members of a few important factors to consider before they submit more bills at this time of year.
Membership With Dependents
Liberty HealthShare memberships take all shapes and sizes. Some members are enrolled as a single, some as a couple, and some as family units. What constitutes these various types of enrollments is fairly easy to understand, however, it gets a little more complicated with dependent children, especially as they approach legal adulthood.
Medicare And Liberty Membership
If you meet or will soon meet the requirements for Medicare, you might be curious as to how Medicare enrollment will impact your membership with Liberty HealthShare. Since Liberty HealthShare is not insurance, you might wonder how, or even if, we share medical costs with members who are also enrolled in Medicare.
Open Enrollment Is Here. Refer-A-Friend Today!
It's the most magical time of year. Pumpkin-spice lattes are back, and that can only mean one thing: Open Enrollment is here. Okay, those two things aren't actually linked in any way, but they do both characterize the autumn months in the United States.
How Do We Define Pre-Existing Conditions?
In the Health & Wellness Department, we are asked, “What is considered a pre-existing condition?” several times a day by both members and providers. The review and management of pre-existing conditions make up a large part of our work, so one of my goals is ensuring that our members have a good understanding of how we address these particular circumstances.
Questions New Members Are Asking
Every year during open enrollment, Liberty HealthShare experiences even greater and faster growth than normal. Although we are not bound by this enrollment season, many Americans choose to join us at that time. This year was no exception to the rule, so we know a good number of you are new or relatively new members. If you are just joining us, no doubt you have some questions about the way membership works, how sharing is accomplished, and other concepts related to Liberty HealthShare.
Submitting Medical Bills Online & Balance Billing
If you have been a Liberty HealthShare member for a while, you might already know how to submit a bill or receipt through your online ShareBox. You also may or may not have encountered an issue with what's known as "balance billing." For those of you who are new to Liberty, or if you simply are not familiar with these two topics, here’s a quick refresher:
Refer A Friend Today!
At Liberty HealthShare, our goal is for our members to have an experience they want to share with others. That’s why it is so rewarding for us when we find out a new enrollee has been referred to us by a friend or family member. Knowing your experience as a Liberty HealthShare member has led you to tell others about us confirms our hard work is having an impact.
SavNet For Liberty Members
Prescription Drug Program available in all 50 states Health Savings Discount Program not available in AK, UT, VT, WA. Managing prescriptions can be confusing and costly, and we know this is a concern for our members. In an effort to make the process more price-transparent and easy to understand, we are proud to welcome SavNet Health Savings program to the Liberty HealthShare family. SavNet will save members 15% to 50% off prescription medication, as well as offering discounted dental, chiropractic and alternative medicine, vision, and hearing services.
Refer a Friend and get Rewarded
One of the most rewarding things we learned in September’s member survey was that 30% of our members were referred by a friend or family member. We work every day to serve our members, so this was great news to us. Knowing you are so satisfied with your membership that you will refer people to Liberty HealthShare confirms we are on the right track.
How To Discuss Liberty HealthShare With Your Doctor
Presenting your Liberty HealthShare card to your doctor or hospital. One of the best things about being a member of Liberty HealthShare is that you can visit any doctor and any hospital you choose! With Liberty HealthShare, if you like your doctor, you can keep your doctor! Our call center often gets questions from new and potential members about how to discuss Liberty HealthShare when seeing the doctor. We're here to help you through that process.