Employee Spotlight: Meet Veronica

November 12th, 2020

November is a month often marked by thoughts of servitude and thankfulness, especially as we prepare to celebrate Thanksgiving. Here at Liberty HealthShare, our employees seek to generously serve our members and support them in their healthsharing journey.

Outside of upholding their responsibilities to our members, many of our employees are also called to serve their communities through volunteer efforts.

For this month’s employee spotlight, we would like to introduce you to Veronica W. She has been with Liberty HealthShare for more than four years, and she serves our members in our Quality Control department, where she helps ensure that our members receive positive experiences.

She wants our members to know that she truly loves people and enjoys serving them.

We hope you enjoy learning more about Veronica and feel inspired after reading about her volunteer experiences as she serves her home community through ministry.

What is your role at Liberty HealthShare? What do you do in that role?

I am a Senior Quality Control Analyst and I work with a team that monitors our interactions with members for quality assurance purposes.

How long have you worked here?

I have worked with Liberty HealthShare for 4 ½ yrs.

What is your favorite thing about being a part of the Liberty HealthShare team?

My favorite part is working with great leadership and a great team.

What phrase would use to describe Liberty HealthShare?

I would describe Liberty HealthShare as Christ-like with family values.

Since you interact with so many of our employees daily, what is something you wish our members knew about the culture at Liberty HealthShare? 

It’s a very diverse environment and we teach everyone to strive and provide a great member experience from all aspects and departments.

What made you want to work at Liberty HealthShare?

The values and concept of helping our brothers and sisters in Christ in times need, and I liked coming together to meet the needs of each other by giving.

What is your most memorable moment at Liberty HealthShare?

Our first two employee Summits – The first was at a church and we watched a clip of a powerful man of God bringing forth the word. I was able to praise God freely and that felt good. I will never forget that moment.

What’s your favorite scripture or quote?

My favorite scripture is from Philippians 4:13, I can do all things through Christ who strengthens me.

My favorite quote is “Be the change you wish to see the in the world today!

How do you serve others in ministry outside of work?

I serve others at my church through the Salt & Light ministry, where our ministry participates in many community outreach initiatives.

We serve hot meals, visit nursing homes with care packages, help feed homeless individuals and families during the holidays, and host bible studies to attract the youth and bring awareness to our church and mission.

What is your most memorable experience as a volunteer?

I was able to help serve an entire family that was homeless. I got to hear their stories and learn more about their background.

What is the biggest lesson you’ve learned from volunteering?

To be thankful and grateful for the little things, and trust God.

Who inspires you, and why?

My grandma, my aunt and my mom, as well as my Pastor’s wife, Lady Rose.

My grandmother inspires me for strength, encouragement, wisdom, my aunt is a pastor, so she keeps me straight and encourages me to think big and stand out. My mother always said to be the best you can be that’s all you can do.

Lady Rose inspires me to push, and stay in the word – and never give up, as God has something greater.

What are your goals in life and/or at work?

My goals are to be happy and successful. While working with Liberty HealthShare I would like to continue to grow and become a manager. My other life goal would be to have my own culinary business.

What are some of your favorites – favorite hobbies? Food? TV show or movie?

I enjoy cooking, make-up, entertaining, traveling and seafood. There are many TV shows that I enjoy watching as well.

Who makes up your family?

My mom, she’s the rock of the family and the glue that holds everything together. I also have a son who will be 21 years old this November, which is crazy to me!

What else would you like to share about yourself, Liberty HealthShare or your volunteer work?

The only thing left that I would like to share about myself is that I love people. 

Veronica is one of the many employees here at Liberty HealthShare that care deeply about serving our members. Make sure to check back next month to get to know another member of our team!