We have so many wonderful people here at Liberty HealthShare who are committed to serving and helping our members share into each other’s lives.
For the month of February, we are excited to introduce you to Rachel M., who has been a part of our Liberty family for over a year. We are so thankful to have her on staff. She said she appreciates “opportunities for growth and advancement” explaining that Liberty HealthShare is always finding new ways to help our members and their employees.
Rachel works in our Member and Provider Service department as well as the Check Inquiry department.
In her role, she enjoys supporting our members through their healthsharing journey. Her favorite part about working with our community is building rapport and helping to resolve issues for our members.
She assists our members in navigating their medical expenses and helps them understand Liberty HealthShare’s unique processes so they can have a smooth sharing experience. “I really enjoy helping and being empathetic. I want to make sure our members feel heard,” Rachel said.
We asked Rachel about her favorite scripture, which is 1 Corinthians 13:13: “But the greatest of these is love.” She said, “This scripture is very important to me. Love covers all things, and I try to be mindful daily to walk and speak in love.”
Rachel recently experienced the unfortunate hardship of her father’s passing and her Liberty HealthShare family was able to help uplift her in this difficult time. She said, “I really love the people I work with. They have shown an incredible amount of friendship and love towards me. I look forward to coming to work each day because they bring me so much joy. I was in a really low place after my father passed and my peers supported, encouraged, and loved on me. I will forever be grateful.”
We will always be grateful for Rachel and her dedication to our mission.
Here at Liberty HealthShare, our team cares deeply about our healthsharing community and each other. We support each other in times of need and work together to deliver a great member experience for our healthsharing community. Make sure to check back next month to get to know another member of our team!