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Employee Spotlight: Meet Traci

Written by Liberty HealthShare | Jul 23, 2024 7:15:00 PM

Traci Thompson has had more than her share of heartbreak and grief. One of Liberty HealthShare’s longest serving and dedicated employees, Thompson has been the rock for her family through the loss of many people close to her. The influence of her cousin, Tamela, led her to a relationship with God, and a pathway to dealing with all of life’s future trials and tribulations.

“I went to church when I was young,” said Thompson. “At that time it was just a building. I sang in the choir. We went to church because that was what you did as a family. It wasn’t until I suffered the first significant loss in my life that I began to listen to my cousin about the value of prayer and giving our worries to God. I prayed, and God responded.”

Her belief in the value of faith, coupled with her desire to help people, led her to join Liberty HealthShare in 2016.

“From the very beginning, working here had a family atmosphere,” said Thompson. “I was the sole provider for my kids and the support I received here was exactly what I needed. People asked me about my kids. They asked how I was doing, and they meant it. That has been tremendously important to me.”

Now in her eighth year, Thompson serves as a supervisor in Member Services.

“I’ve had some tremendous mentors here who have been so very supportive of me and my growth, both as a person and as an employee,” said Thompson. “I like to learn, and I have the opportunity to do so on a regular basis.”

In her various roles, Thompson has relished her interactions with Liberty HealthShare members. “I’m a people person - I love to help people,” said Thompson. “It has been very rewarding to talk with our members and help them in some of the most difficult times in their lives. I know how valuable support can be because of all I went through. My position allows me to help people in that same way.”

A Wellsville, Ohio native, Thompson began her love for interacting with people in high school where her activities included cheerleading, track, basketball, and volleyball.

“I’ve always liked to stay busy,” she said. “That continues to this day.”

Thompson is known by her colleagues for her dedication to the ministry. The last day of work she missed was back in the heavy days of the COVID-19 pandemic; otherwise, she has had perfect attendance throughout most of her years of service.

“I hate to miss,” said Thompson. “When I’m out, others have to step in and manage my teams. I like being a person people can count on.”

Thompson is a mother of four, including sons Marquis, Dorian, and Dion, and daughter, Monique, and is blessed with three grandchildren, grandson Marquese, and granddaughters Ariya and Jalleya.

“They keep me on my toes,” said Thompson. “My family is everything to me.”