Employee Spotlight: Andrea M.

February 8th, 2020

Meet Andrea, a part of the prenotification team, who serves our members with compassionate care.

Andrea took a couple moments to answer some questions and help us get to know her a little better. Here’s what she had to say.

What motivates you to wake up and go to work?

Providing for my family and coming into work to help our members in what may be a very difficult and stressful time for them.

What is your favorite thing about being a part of the prenotification team at LHS?

Getting issues resolved for members who may have a hard time understanding LHS procedures, prenotifications, or other concerns. Also, the prenotification department is a great team – everyone is always willing to help each other as well as the members.

What are three words or phrases you would use to describe LHS?

Compassionate, family-centered with Christian beliefs and values, ever-growing and changing for a better member experience.

What’s your favorite scripture or quote?

“Do not judge me by my successes, judge me by how many times I fell down and got back up again.”

-Nelson Mandela

What is your favorite TV show or movie?

Due to work and family, I rarely watch TV. I find that I frequently listen to music more than TV. 

Who makes up your family?

My boyfriend Jesse; sons Jaydon, 15, Jakoby, 11 and DaShawn, 4; and daughter Jaliyah, 8.

What do you enjoy doing outside of work?

I enjoy time with my children, road trips, finding new places and things to do and spending time with family and friends.

Is there anything else you’d like to share about yourself or your work at LHS?

I’ve been a nurse for 10 years and in the medical field for 20 years. I’m a very easy-going, friendly, caring individual, and I believe those traits are very important in the nursing field and in prenotification/clinical review.

Andrea is just one of the many team members at Liberty HealthShare who are dedicated to helping our members with their healthcare situations. We hope you look forward to getting to know other members of our team in future newsletters!